Welcome to John Heath Travel Customer Support

Our new customer support process makes it easier and more convenient for you—while helping us deliver faster, more personalized service.

Questions

Have a question? Our FAQ section covers the most common topics and is the fastest way to find the answers you need.
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Update Guests

Plans change—and that’s okay! You can easily request to add, remove, or update a guest using our simple online form.

Click to Update Guests
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Cancel

We understand that life happens. If you need to cancel, our streamlined process ensures your request is handled promptly and with care.

Click to Cancel
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Get a Quote

Looking to book a cruise? Use our quote request form below, and we’ll find you the best options and value for your next getaway.

Click here to get a Quote

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Reservation Access

Need to check your reservation details? Click below to access your client portal for payment amounts, due dates, and booking information.

Access your reservation

Make a Payment

Make a payment or update your credit card information easily and securely.

Click here to make a payment 

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